Careers Portal

Customer Advisor

£19,805 - £22,229 per annum. Pay Band D
Job Ref: JHG92
Closing Date: 18th November 2019

Hours: 35 flexible hours per week, Monday to Friday between the hours of 8.00am & 6.00pm as and when required by the business.

Jigsaw Homes Group is one of the largest housing groups in England with more than 33,000 homes across the North West and East Midlands, employing over 1400 employees.  Our main social purpose is to provide quality homes as solid foundations for people to thrive for the rest of their lives.

We are a lively CCA accredited contact centre with a passion for customer satisfaction.  Our customer services officers are the first point of contact for the Group helping customers to resolve repairs, rents and rehousing issues.  If you have experience of handling a high volume of calls and work well under pressure, you are the type of person we are looking for to join our vibrant team.

We are looking for people who are self-motivated and able to provide a high quality service to our customers.  You must have experience of working in a customer service environment with excellent communication skills and an ability to work under pressure.

We’re also looking for people who can embrace innovation and bring new ideas and creativity on our journey as being a centre of excellence.

If you understand the importance of excellent customer service and want to work as part of a committed team, we would love to hear from you.

In return Jigsaw Homes Group offer 24 working days holiday per annum (rising with extended service and additional leave given for the Christmas closure), occupational sick pay, flexible working, on-site gyms, access to the Social Housing Pension Scheme, Simply Health membership, enhanced maternity/paternity leave and training/development opportunities.

If you would like an application form and information pack please contact us either via our recruitment line on 0161 331 2206 or by email to or apply on-line at our website Please note you must apply via our application form, we do not accept CV’s