Careers Portal

Casual Resettlement Assistant x 2

Tameside
£11.85 per hour
Group
Job Ref: JHG-138
Closing Date: 20th September 2020

Jigsaw Homes Group  is a customer-focused, enthusiastic and growing Trust, providing safe, comfortable, secure and affordable homes for people across Tameside, Greater Manchester, Oldham and Nottingham.  We’re dedicated to making a difference, creating neighbourhoods where people want to live – and an organisation where people want to work. 

We are one of the largest housing groups in England with more than 33,000 homes across the North West and East Midlands, employing over 1400 employees.  Our main social purpose is to provide quality homes as solid foundations for people to thrive for the rest of their lives.

Jigsaw Homes Group is committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expects all staff and volunteers to share this commitment. Our commitment is underpinned by robust processes and procedures that seek to maximise opportunity, minimise risk and continuously promote a culture of safeguarding amongst our workforce.

We are looking for enthusiastic people to join our casual bank of staff within our contracted homeless accommodation service. You will have experience supporting people with complex needs helping them to overcome barriers so they can be resettled back in to the community.

Working as part of motivated team, you will be providing support and advice to maintain the welfare, health and safety of all our customers.

You will have experience working with vulnerable client group in a front line customer environment and you will have great communication skills with everyone you meet. 

You will have excellent interpersonal skills, the ability to respond sensitively to individuals needs being tactful but assertive depending on the circumstances.  Knowledge of housing and welfare benefits legislation would be desirable.

We operate a 24/7 service for our customers covering all aspects of homelessness and we also provide an out of hours service for our partners.

You will need to be flexible to meet service needs as you may be required to cover shifts at short notice. You will be expected to work waking nights, late evenings, weekends and bank holidays so you must be willing to work all patterns.

In return Jigsaw Homes Group offer 24 working days holiday per annum (rising with extended service and additional leave given for the Christmas closure), occupational sick pay, flexible working, on-site gyms, access to the Social Housing Pension Scheme, Simply Health membership, enhanced maternity/paternity leave and  training/development opportunities.

If you would like an application form and information pack please contact us either via email to recruitment@jigsawhomes.org.uk or apply on-line at our website www.jigsawhomes.org.uk/vacancies Please note you must apply via our application form, we do not accept CV’s.