Careers Portal

Senior Service Desk Analyst, Fixed Term Contract 1 year

£19,125 to £26,409 per annum dependent on experience
Job Ref: JHG44
Closing Date: 23rd April 2019

Committed to neighbourhoods, customers, excellence…and you

Jigsaw Homes  is a customer-focused, enthusiastic and growing Trust, providing safe, comfortable, secure and affordable homes for people across Tameside, Greater Manchester, Leigh, Oldham and Nottingham.  We’re dedicated to making a difference, creating neighbourhoods where people want to live – and an organisation where people want to work.


Post: Senior Service Desk Analyst

Hours per week: 35

Fixed Term: 12 months

Salary: £19,125 to £26,409 per annum dependent on experience

Ref: JHG44



We’re looking for an enthusiastic IT professional to join our Service Desk Team to assist Jigsaw’s over 1,000 users with their software, hardware and network queries.


You should be able to combine strong IT knowledge with the ability to engage with users of varying levels of IT awareness. You will be expected to work closely with colleagues on the Service Desk and the wider IT department, building their trust and confidence.


You will need to learn quickly and be committed to providing help and support to colleagues.


We reserve the right to close this position early if sufficient application forms have been received.


You can expect generous occupational benefits and a great pension scheme. We are committed to your work life balance, your continuous professional development. 


Closing date: Tuesday 23rd April 2019 (5pm).



Jigsaw Homes Group celebrates diversity and is committed to ensuring equality of opportunity. We welcome applications from all sections of the community.


All new employees serve a six month probationary period.