Careers Portal

Customer Assistant

£18,524 per annum
Job Ref: AHA-433
Closing Date: 7th November 2021

Are you a caring and compassionate individual and want to work in an environment that helps others to achieve their goals and to move on to live independently?

We are looking for someone to provide administrative support to our team of support/keyworkers and customers at our Supported Housing service in Lancaster, taking phone calls, carrying out administration tasks and helping customers in person.

Jigsaw Homes Group is one of the largest housing groups in England with more than 33,000 homes across the North West and East Midlands, employing over 1400 employees.  Our main social purpose is to provide quality homes to help people thrive for the rest of their lives.

Jigsaw Support is part of Jigsaw Group and brings together our support services. Our projects and services are as diverse as the needs of the people we support and range from homelessness and housing advice, domestic abuse support, employment services to agency managed properties and much more.

Jigsaw Homes Group offers great benefits, salaried employment of £18,524 per annum, 27 working days holiday per annum, plus bank holidays, occupational sick pay, access to Pension Scheme, Simply Health membership, enhanced maternity/paternity leave, childcare vouchers and training/development opportunities.

The role will consist of an average of 35 hours per week working a mixture of early and late shifts between the hours of 8am and 10.30pm. Monday to Sunday.

 If you are a good communicator, have experience with IT systems, are able to work on your own initiative and as part of a team and are keen to help others, we’d love to hear from you. 

 To express your interest in this role, please send your CV to