Tenancy Sustainment Worker x2

Jigsaw Support
££24,052.00 Per Annum
35 hours per week, Monday-Friday
Fixed Term

Who we are:

Jigsaw Homes Group is one of the largest housing groups in England with more than 35,000 homes across the North West and East Midlands.

We provide quality; low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department:

At Jigsaw Support our focus is on helping people to live happy, healthy lives in a safe home and supporting our most vulnerable individuals is our top priority. 

Working within the Jigsaw Support Team you will be part of an innovative, forward thinking team that encourages success.

We are passionate about improving the quality of lives of our customers by supporting them to achieve their goals and independence. 

In addition to delivering our existing support services, we are always seeking new innovative partnerships, solutions and funding opportunities, responding to need and working with communities in which we can make a difference.

With more than 200 staff from offices in Ashton under Lyne, Leigh and in our supported accommodation projects across the North West, we support over 7,000 people annually through the contracts we manage. 

This position is within our Tenancy Sustainment service, offering holistic support to people and enable them to sustain their tenancy, delivering short term support to assist with the managing of the tenancy. The service works in a supportive and preventative approach to reduce the risks of further tenancy related issues.

Role information:

**Please note we have 2 positions available and they are both Fixed Term for 12 Months**

and As a Tenancy Sustainment Worker for Jigsaw Support, you will provide an effective customer focused tenancy support service through strong partnership working a delivering a range of pro-active solutions. You will need to be passionate about helping others, be able to work in an innovative and creative style, and want to improve the lives and opportunities of the people that we support.

You will comply with the Group’s policies and procedures and deliver and effective and efficient support service to Jigsaw Support clients.  You will also engage with a wide range of vulnerable individuals with complex needs, supporting them to overcome barriers and challenges to help them sustain their tenancy.

If you are looking for a rewarding role that enables you to make a difference to people’s lives and are able to work on your own initiative then this role is for you.

We welcome applications from people who have experience in delivering support to people with complex needs, as well as those who may not have worked in this role before but have transferrable skills and the passion for helping others. Those that have experience working in a fast-paced environment, are confident in working with people face to face, and have a caring compassionate nature are also welcome to apply. 

Jigsaw Benefits:

You will be rewarded with not only knowing that you have helped change people’s lives, but also with some great benefits.

Working as part of Jigsaw Homes Group means you have the option to choose flexible working that suits you as well as the organisation, allowing for a great work/life balance. 

You will also get:

•             27 working days holiday per annum (rising with extended service),

•             occupational sick pay,

•             access to gym facilities at our main offices,

•             access to the Social Housing Pension Scheme,

•             Simply Health membership, unlimited 24/7 online GP appointments and mental health support, plus fast money back towards face-to-face health appointments and more

•             enhanced maternity/paternity leave,

•             Training/development opportunities.

We reserve the right to close this vacancy early should we receive a sufficient number of CV's


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