Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If you are looking for a career with an outstanding company then please read on.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the department:
If you want to kick start your career in housing and be welcomed into a team which prides itself on investing in our own people to deliver first class property services, then this could be the perfect role for you.
As an apprentice, you will be welcomed into our dedicated and skilled Arrears Recovery team specialising in Early Intervention, ensuring new tenants enter their tenancy in the full knowledge of their rental obligations and that they are in the strongest position to ensure that they are able to sustain their tenancy. Where a tenant first enters into rent arrears swift action is taken to address the issue.
Above all, you would be working with a team who work hard to make the lives of our thousands of residents better.
Role Information:
Do you want to make a difference to people and help improve their quality of life?
As an Apprentice, you’ll be helping the Arrears Recovery team in determining whether an applicant is able to afford and sustain a tenancy within the Group using a variety of assessment methods E.g. completion of Affordability Assessments, managing the Outlook Early Intervention inbox and reviewing new let information received.
With empathy and understanding of the financial challenges facing vulnerable residents in the current climate, you’ll train to help deliver a responsive and sensitive service to those who are at risk and will help assess what kind of support they need. You will be required to work closely with the Voids and Lettings Team and signpost applicants to services within the Group and externally.
Over your apprenticeship period, you’ll strive to improve the quality of life for residents and provide advice, guidance and assistance on how to make the most of their income, any benefits they are entitled to and improve financial wellbeing to reduce the risk of rent arrears to help them sustain their tenancies.
You will be someone contributes to the development of an effective team and have the ability to obtain concise and factual information from customers in order to determine their needs.
You will have the ability to work on your own initiative and organise your own schedule and work to meet deadlines.
You will be confident in having direct contact with residents and enjoy having personal responsibility, working and learning from your colleagues and be part of a great passionate and dedicated team.
For more information regarding the role, please refer to the job pack above.
Please note, the apprenticeship is Fixed Term for 2 years in Level 3 Business Administration.
If this sounds like the perfect job for you then don’t hesitate to apply now by uploading your current, up to date CV and a covering letter.
We reserve the right to close this vacancy early should we receive a sufficient number of CV's.
* Please note, the provisional date for interviews is 20th February 2025 *