Neighbourhood Safety Officer

Neighbourhood Services
££37,550.00 - £41,693.00 Per Annum
35 flexible hours per week working Monday - Friday, 7am - 7pm.
Permanent
04/Apr/2025

Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?

Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).

We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.

As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.

If you are looking for a career with an outstanding company then please read on.

About Us

Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.

We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department

Want to make a real difference to people’s lives? Our Neighbourhood Safety Team has a passion for positive relationships, protecting our customers and plays a key part in helping us to transform lives and revitalise neighbourhoods.

Split across three geographical areas, the team has bases in Ashton-under-Lyne, Miles Platting in Manchester and Chorley in Lancashire.

With around 30 dedicated colleagues, we work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support.

We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.

About the role

As a Neighbourhood Safety Officer you’ll provide a service to our customers by working in partnership to help reduce anti-social behaviour within our communities, including taking legal action when necessary.

You will be customer focused with excellent communication skills. You’ll need an investigative and enquiring mind with the ability to organise and prioritise your own workload.

Ideally you will be from a housing management background where you have developed skills in dealing with anti-social behaviour issues in a calm and constructive way.

You will have experience of information and evidence gathering, analytical and interviewing skills, alongside an understanding of how people respond in stressful situations.

You’ll be responsible for managing caseloads, to make sure we can find effective resolutions in line with our processes, standards, timescales and targets.

If this sounds like the perfect job for you then don’t hesitate to apply now by uploading your current, up to date CV and a covering letter. 

We reserve the right to close this vacancy early should we receive a sufficient number of CVs.

* Please note, the provisional date for interviews is 23rd April 2025 *

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