Operations Manager - Jigsaw Support (Agency & Housing Management)

Jigsaw Support
££42,775.00 - £47,887.00 Per Annum
35 flexible hours per week working Monday - Friday, 7am - 7pm.
Permanent
18/Mar/2025

Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?

Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).

We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.

As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.

If you are looking for a career with an outstanding company then please read on.

About Us

Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.

We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department

At Jigsaw Support, our focus is on helping people to live happy, health lives in a safe home and supporting our most vulnerable individuals is our top priority.

Working within the Jigsaw Support Team you will be part of an innovative, forward-thinking team that encourages success.

We are passionate about improving the quality of lives of our customers by supporting them to achieve their goals and independence. 

In addition to delivering our existing support services, we are always seeking new innovative partnerships, solutions and funding opportunities, responding to need and working with communities in which we can make a difference.

With more than 170 staff working from offices in Ashton under Lyne, Leigh and in our supported accommodation projects across the North West, we support over 7,000 people annually through the contracts we manage. 

Role Information

You will be responsible for the management of Jigsaw Homes Group Agency Managed Portfolio and Jigsaw Support’s Housing Management Services.  

You will ensure we deliver quality services ensuring compliance and effective contract management. The role will work collaboratively with the management team to develop and grow existing services.

Our Agency Managed portfolio currently includes over 100 schemes/450 lettable units across 11 Local Authority areas. These properties are managed by 35 support providers.

Our Housing Management function currently covers 100 units of supported accommodation. The post holder will work closely with other departments across Jigsaw Homes Group to ensure there is a joined up approach to service delivery.

For more information regarding the role, please refer to the job pack above.

If this sounds like the perfect job for you then don’t hesitate to apply now by uploading your current, up to date CV and a covering letter. 

We reserve the right to close this vacancy early should we receive a sufficient number of CVs.

* Please note, the provisional date for interviews is 25th March 2025 *

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